Frequently Asked Questions
Everything you need to know about your next pair of Wade sneakers.
How long does shipping take for international orders?
Standard international shipping typically takes 7-15 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for performance basketball shoes?
We offer a 30-day return policy for items in original, unworn condition with all packaging intact. Please note that shoes used on-court cannot be returned unless there is a clear manufacturing defect.
How do I ensure I get the right size?
Way of Wade shoes generally run true to size. We recommend checking our detailed size chart, which includes measurements in centimeters, to compare against your current basketball footwear.
Are the outsoles suitable for outdoor courts?
While many of our models feature high-abrasion rubber (GCU) suitable for various surfaces, specific 'Outdoor' versions are optimized for concrete. Check the product description for the specific outsole compound.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various 'Buy Now, Pay Later' options depending on your shipping region.
How can I verify the authenticity of my Wade products?
Every authentic pair of Way of Wade shoes comes with a unique QR code or security tag on the packaging that can be scanned on our official website for verification.